Privacy Policy

1. Who We Are

Waypoint Collective ("we", "our", or "us") is a Canadian executive retreat and leadership experience company. Our registered business address is in Ontario, Canada. We operate the website at www.waypointcollective.ca (the "Site").

For privacy inquiries, please contact us at [email protected].

2. Information We Collect

We collect personal information that you provide directly to us, including:

• Name, job title, and organization when you submit an enquiry or register interest in a program
• Email address for correspondence and program communications
• Message content submitted through our contact form
• Area of interest you select when making an enquiry

We also collect certain technical information automatically when you visit the Site, including IP address, browser type, referring URLs, and pages visited. This information is used solely for site security and performance purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our programs
• Process and manage program registrations and applications
• Send program updates, itinerary details, and logistical communications to registered participants
• Send occasional updates about new programs or destinations, where you have consented
• Improve the Site and our services
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable under Canadian privacy law (PIPEDA) and other applicable legislation, we process your personal information on the following bases:

• Consent — when you submit an enquiry or register interest in a program
• Contractual necessity — to fulfil obligations related to program participation
• Legitimate interests — to operate and improve our Site and services

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry records are retained for up to three years. Program participant records are retained for up to seven years following program completion.

6. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating the Site and delivering our programs (for example, email delivery services, venue partners, and travel logistics providers). These parties are contractually required to protect your information and may only use it for the specific purposes we authorize.

We may also disclose your information where required by law or to protect the rights, property, or safety of Waypoint Collective, our participants, or others.

7. Cookies and Tracking

The Site uses cookies and similar technologies to support site functionality and analyze traffic. You may control cookie preferences through your browser settings. Disabling cookies may affect certain Site features.

We do not use third-party advertising cookies or share browsing data with advertising networks.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to processing, where consent is the basis for processing
• Request deletion of your personal information, subject to legal retention obligations
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at [email protected].

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

10. International Transfers

Waypoint Collective is based in Canada. If you are accessing the Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using the Site, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact: